We want you to be happy with Verbo. If you're not satisfied, we offer a fair and transparent refund policy.
We offer a 7-day money-back guarantee for all new subscriptions (Pro and Max plans). If you're not satisfied within the first 7 days, we'll refund your payment in full.
*Special promotions may have different terms
Email us at support@learnverbo.app or use the chat widget
Include your account email and reason for refund (optional but helpful)
We'll review your request within 24-48 hours
Refunds are processed within 5-10 business days to your original payment method
If you cancel after the 7-day guarantee period:
If you experience technical problems that prevent you from using Verbo:
If you were charged incorrectly (duplicate charge, wrong amount, etc.):
If we terminate your account for Terms of Service violations:
Refund Method: Refunds are always processed to your original payment method (credit card, PayPal, etc.). We cannot issue refunds to different payment methods.
Processing Time: Refunds typically appear in your account within 5-10 business days, depending on your bank or payment provider. Some banks may take longer.
Fraud Prevention: We reserve the right to deny refunds if we suspect fraudulent activity or abuse of our refund policy.
• Refunds are issued in the original currency of payment
• Taxes paid are refunded along with the subscription price
• Currency conversion fees (if any) are not refundable
If you have questions about our refund policy or want to request a refund:
Our support team typically responds within 24 hours (weekdays) or 48 hours (weekends).
7-day money-back guarantee on all paid subscriptions